Privacy policy

Who is responsible

BOJA crochet gallery, a small family shop run from Bosnia and Herzegovina, is responsible for the personal data described here. Contact: hello@bojacrochetgallery.com.

Browsing the site

This site uses no cookies, no analytics and no advertising trackers. Fonts and pictures are served from this site itself, so your browser does not contact other companies while you look around.

The site is hosted by Netlify. Like any web host, Netlify's servers record technical data such as your IP address, browser type and the pages requested, to deliver the site and keep it secure. We do not use this data to identify you.

Buying a pattern

When you click a buy button you go to the checkout of Polar, which sells the patterns on our behalf as the merchant of record. Polar collects your name, email address, billing country and payment details and handles them under Polar's privacy policy. We never see your card details.

Polar shares with us what we need to serve you: your name, email address, country, what you bought and when. We use this to deliver your patterns, answer your questions, handle refunds and keep the records the law requires.

Emailing us

Mail to hello@bojacrochetgallery.com is forwarded by Cloudflare to our Gmail inbox. We use your message and address only to answer you.

What we do not do

We do not send newsletters, sell your data or share it with anyone beyond the services named on this page.

How long we keep it

Order records are kept as long as tax and accounting law requires. Emails are kept as long as needed to help you, and deleted on request where the law allows.

Your rights

You can ask us for a copy of your data, to correct it or to delete it, and you can object to how we use it. Write to hello@bojacrochetgallery.com. If you think we have mishandled your data, you can complain to the data protection authority in your country.